As a bit of an experiment I decided to buy what I consider to be a quick sell-out of the recently released railbus 88171 directly from Walthers. It was bought partly on impulse and partly to ensure getting one of these before they are sold out; they are already sold out at the factory even before arriving at Walthers in Milwaukee, WI.
My experience with Walthers apart from visiting their store/warehouse in person a few years ago is limited to ordering from them through the dealer network, I have never bought directly from them before.
Walthers policy is to charge full list price so as not to compete with their dealer network which is a good policy, but why do they sell to the public at all? The hour I spent in their tiny showroom in Milwaukee was full of customers some buying hundreds of dollars worth of items, and I guess they were as happy to pay full list price as Walthers was to charge them full list price.
The Walthers warehouse and showroom is not as appealing as the catalog much of which has to be called up to the counter to be seen. And the warehouse is a fairly unremarkable building, but I have to say the salesman at the counter were friendly and knowledgeable thereby offering a good place to find everything featured in their thick catalog and in stock.
Ordering from Walthers website was easy enough showing items currently in stock with prices. No problems at all placing an order! The downside was the order took a little while to ship from their warehouse (credit card is not charged until item ships), the small little item arrived in a big sturdy box, but the the Marklin railbus was not properly secured with wrapping thus separating from the plastic box entirely, luckily it did not scratch!
For collectors of Marklin Z it is probably best to order through a dealer at least for discounts, but also for individualized attention and guidance. Plus MHI releases are only available to dealers who are part of that subscription program thus not available directly to the public through Walthers. And some of the best stuff in Marklin Z are MHI’s!
Siding: Marklin’s 88171 Uerdingen VS 98 railbus is SUPERB with fully realized interiors and interior lighting with LED’s. Paint and lettering is crisp on this highly detailed model. Paired with the motor car (88166) available as an upcoming release this will be one of those must haves for collectors.